“Now that our five month project is nearing completion, I wanted to take the time to thank you and Burke Cheney for a job well done. Most of our friends thought we were crazy to take on a wintertime construction project, but you and Burke ensured that the process went very smoothly. Even when things went wrong over a holiday weekend, you and Burke were there to “save the day.” We always felt confident that anything that went wrong would be handled to our satisfaction.
Never having undergone a project of this scope before, we didn’t understand the importance of having a good project supervisor. Now that we’ve survived the process, we feel truly lucky that Burke Cheney was assigned to our project.
Burke is truly an artisan, as the octagonal tray ceiling in our breakfast room attests. He and his staff treated our home as though it was their own. They were always polite and respectful of our property. They were always reliable – punctual even in the worst weather. Burke was wonderful with our children. He understood their fascination, both with the work and the equipment, but never allowed them in an unsafe situation.
Our project was begun and completed on time and mostly on budget. (Those pesky little change orders!) Our ideas were never disparaged and Burke was always available for questions and amenable to changes. Your subcontractors were also respectful of our home and extremely competent.
Please fee free to use this letter as a reference. We would wholeheartedly recommend a Titus Built project with Burke Cheney as project supervisor to any prospective client.
Thanks again for a great project.”